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FAQs

110% Price Match Guarantee - How does it work?
BagsInBulk guarantees to have the lowest prices on all of our wholesale backpacks. If you find the same item on another website for a cheaper price then BagsInBulk will beat that price by an additional 10%! (It must be the same exact item for eligibility).

 

What methods of payment do you accept?
We accept all major credit cards including Visa, MasterCard, Discover and PayPal. We can receive checks in advance of shipping. Please contact us at info@bagsinbulk.ca for more information.

 

What is your shipping policy?
We offer free ground shipping on all orders within Canada, excluding the Territories *(Yukon, NWT, and Nunavut). Most orders are shipped by FedEx ground and orders exceeding 310 Kg may ship by truck carrier. For more answers please feel free to check out Shipping Policy.

 

Do you accept Purchase Orders as form of payment?
We only accept purchase orders coming from schools or government agencies. Please make sure when sending purchase orders that it is on an official letter head. Please contact us at info@bagsinbulk.ca for more information.

 

Can we add logos to our order?
Unfortunately we currently do not add logos to our products. 

Can I select specific colors for each style?
No, the colors come already assorted in the case.

 

How can I request a sample?
You can give us a call at (647) 360-3530 or email us at info@bagsinbulk.ca to request a sample.

 

Can I get the volume discount spread amongst multiple styles?
Yes! You may order as many styles as you wish, as long as the total order quantity meets the volume discount you will receive the lower price.

 

How long does it take to process and ship out the merchandise?
Most orders placed before 8am Eastern Time are processed and shipped the same business day. Orders placed after will be shipped out the following business day.

 

Once the merchandise is shipped out, how long is the transit time?
All orders should be expected in 1-7 business days from the ship out date.

 

Do you offer expedited shipping?
Yes! We now offer expedited shipping on all our orders, additional charges will be added to your total before the order is placed.

 

How do I track my order?
You will receive an email with your tracking number, once your order has shipped.

 

Are the bags tested by third party laboratories?
Yes. All of our backpacks are tested by third party laboratories to insure that all of the following requirements are met to the highest standards.


CCPSA- Canada Consumer Product Safety Act

To insure that all Canadian Government laws which mandate the amount of lead and phthalates that are used to manufacture the products are adhered to.

Strength Testing

To insure that all zippers, straps, pockets, and materials are properly sewn in and can handle a heavy load of wear and tear.

Childrens Hazards

To insure that there are no sharp edges or small parts that may be dangerous for young children.

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